ISO, which stands for International Organization for Standardization, is an independent organization that develops voluntary international business standards. These standards are typically consensus-based and created to encourage good business practices. ISO creates numerous different standards for a wide breadth of industries around the world. Standards set forth by ISO are created to ensure that business management systems are effective, trustworthy, and represent a high standard of quality.
Standards are developed by a network of experts, who collaborate based on their specific field experience. ISO details their key principles in standard development here.
What is an ISO 9001 Certification?
In this instance, 9001 is the type of certification and 2008 represents the year the standards were last published. This certification demonstrates a promise by companies to develop and maintain an effective business management system.
Integral to being ISO 9001 certified is the system of checks and balances that must exist to ensure products are delivered properly and consistently.
Who offers certifications?
While the International Organization for Standardization creates various standards through rigorous research and analysis, they do not actually issue certifications. This function is provided by outside organizations, who must become accredited to do so. For example, Avtron has received our certification through Smithers Quality Assessments.
Earning the certification
At a minimum, organizations wanting to earn an ISO 9001 certificate must perform a yearly audit from an accredited auditor. This audit will include an analysis of their business processes and the documentation created to outline them.
Many companies create internal, practice “audits” for themselves to make sure they pass the real one. At Avtron, our method of preparation includes ten or more internal audits that we run ourselves. This way, we are always prepared for the yearly audit and can improve our own standards as the need arises. We tend to adhere to the phrase “say what you do, do what you say.” This means striving to lay out stringent processes for each of our departments, and seeing to it that those processes are followed.
Why should businesses get one?
The value of any ISO certification is that it shows a commitment to continuous improvement, which should result in delivering quality products. Your customers can be confident in knowing your company’s business is focused on customer satisfaction and continual improvement. Striving to earn an ISO certificate reflects a deep commitment to customer satisfaction.
What certifications is your business proud of? Let us know in the comments below.